Policies

Return Policy - We do not accept returns. All sells are final. We do, however, accept exchanges. All exchanges must be done within 10 days (weekends included) from the date of purchase. Items purchased must be in the same condition as purchased. WE DO NOT accept exchanges on SWIMWEAR, LINGERIE, BODYSUITS, or ANY item that comes with an UNDERGARMENT ATTACHED.

All items are thoroughly inspected before being packaged and shipped out to our customers to ensure the highest level of quality is upheld for my girls.   

ALL DISCOUNTED OR SALE ITEMS ARE FINAL SALE

ALL CUSTOM ITEMS ARE FINAL SALE

*NO REFUNDS WILL BE ISSUED* 

Shipping Policy - Orders can take 2-3 business days to process and ship once payment is verified excluding weekends and holidays. All orders will then be shipped within 3-5 business days or sooner with exceptions to custom orders or pre-sale items. 

We are NOT responsible for orders damaged in shipping, incorrectly input addresses, or lost packages. You may track your package using the tracking number in your confirmation email.

Privacy Policy - At Zero2Slayed, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our online boutique. In addition, you agree to our Messaging Terms and Messaging Privacy Policy.

 

Collection of Personal Information:

When you visit Zero2Slayed, we may collect certain personal information from you, such as your name, email address, shipping address, and payment details. This information is necessary for us to process your orders and provide you with the best shopping experience.

 

Use of Personal Information:

We use the personal information you provide to fulfill your orders, communicate with you about your purchases, and improve our services. We may also use your information to send you promotional offers and updates about our products and promotions, but you can opt out of these communications at any time.

 

Protection of Personal Information:

We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technologies to safeguard your data during transmission.

 

Sharing of Personal Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with our trusted service providers, such as payment processors and shipping companies, to fulfill your orders.

 

Cookies and Tracking Technologies:

Zero2Slayed uses cookies and other tracking technologies to enhance your browsing experience and gather information about how you interact with our website. You can disable cookies in your browser settings, but this may affect the functionality of our site.

 

Third-Party Links:

Our website may contain links to third-party websites that are not operated by Zero2Slayed. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

 

Children's Privacy:

Zero2Slayed does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with their information, please contact us immediately to have it removed.

 

Changes to Privacy Policy:

We reserve the right to update and modify this Privacy Policy as needed. Any changes will be posted on our website, and we encourage you to review this policy periodically for updates.

 

By using the Zero2Slayed online boutique, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about how we handle your personal information, please contact us at customersupport@zero2slayed.com

 

Last updated: 4/11/24

 

Thank you for trusting Zero2Slayed with your personal information.